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Digitel Subscriber is charged 5% per volume of transaction
Digitel Normal SIM Card is sold at 500 SSP
Simply dial *225*Amount in SSP* Digitel phone Number *Confirm same Digitel number # and then send. A delivery notification usually occurs to both party A and Party B indicating the success or failure of using Digitel Credit Transfer Service.
DIGITEL SIM cards are categorized in to the following; Platinum Gold Silver Normal
To subscribe to Digitel Social bundles, simply dial *175# and choose daily, weekly and monthly Social bundles

Digitel Call Centre Toll FREE Number is 100 and ANY Digitel subscriber can call this number for FREE

Digitel wishes to inform the public that you can now buy, swap at any of our Customer care service centers. For these purposes, customers will be required to present;

  • An original National ID (for South Sudanese)
  • Or a valid Passport (for foreigners)
  • Or a Refugee ID (for refugees)

In addition, the public is also required to take note of the following;

  1. New SIM cards cost only SSP 500.
  2. SIM card swaps are only SSP 500 and customers are also required to present a valid police letter that is no older than 15 days.
  3. Roaming SIM card upgrades or replacements are 20,000 SSP and customers are also required to present their current SIM card.

Please visit any Digitel customer service center near you for assistance.

Note: SIM cards will only be activated after verification.

Answer: Mia Mia is a customer-focused voice service provided by Digitel. With Mia Mia, you can make calls across networks at an affordable rate of just 9SSP per minute. This service is designed to make communication easy and cost-effective for all Digitel customers.


To access Mia Mia, simply dial *145*4# and choose your preferred calling option or minutes. It's a convenient and budget-friendly way to stay connected with friends and family, ensuring that you can communicate effectively without breaking the bank. At Digitel, we are committed to providing our customers with affordable and accessible telecommunications solutions to enhance your communication experience.

Answer:

Rhumba Bundle is an exclusive data service designed with our customers in mind. This special offering is available from Monday to Thursday, starting at midnight. With Rhumba Bundle, you have a variety of data options to choose from, all aimed at keeping you connected with the best 4G internet experience.


You can enjoy the following data options:


2.5 GB for 3200 SSP

3.5 GB for 3800 SSP

5.5 GB for 5500 SSP

To Subscribe Dial *135*6# 

At Digitel, our commitment is to provide you with convenient and affordable data services, and Digiweekend Bundle is just one of the ways we're enhancing your online experience. Stay connected, browse the web, and enjoy the perks of 4G internet . 

To subscribe to this service Dial *135*3# and choose:

- 2GB @ 2,200SSP 

- 3GB @ 2,800SSP 

- 5GB @ 4,500SSP 

- 10GB @ 8,000SSP 

Digitel's Unlimited Internet Offer is all about providing you with limitless access to the online world, allowing you to stay connected and make the most of your digital experience. We offer three subscription categories tailored to your needs:


Silver Subscription ($100): This option provides you with unlimited internet access, catering to your essential online activities without worrying about data limits with the speed of 2MBPS. (Mega Bite pre second) 


Gold Subscription ($200): With the Gold subscription, you get even more internet freedom and speed os 2-5MBPS , ideal for streaming, working from home, and enjoying your favorite content without interruptions.


Diamond Subscription ($400): The Diamond subscription is the ultimate choice for power users and businesses, at a speed of 5-10MBPS It offers top-tier performance and unlimited data, ensuring that you can truly light up your world with fast connectivity.


Whether you're using the internet for business purposes, entertainment, or simply to stay in touch with loved ones, our Unlimited Internet Offer is here to meet your needs. With this offer, we aim to ignite your business and personal life with reliable, unlimited connectivity. Enjoy the internet without boundaries and make the most of your online world with Digitel.

Digitel's service centers are strategically positioned to cater to customers based on their locations. In Juba, we operate six service centers:

Located in Juba Town, near the Ministry of Telecommunication and Postal Services.

In Hai Malakal, at the Digitel Plaza building.

Behind Equatoria Tower, in Hai Neem.

In Sharikat, near St. Peter Church.

In Gudele, at Kubri Haboba. 

University of Juba in the main compound.

Outside of Juba, you can find our service centers in various states:

In Malakal, we're situated near Sug Alkabir in Amarteen.

In Bor, we have a service center near Sug Maror.

In MInule, you'll find our service center conveniently located adjacent to the KCB bank office.

In Wau, our service center is on Airport Road, in Hai Daraja.

These locations are strategically chosen to provide accessible support to our valued customers across different areas.